1. Web : Website act as the pioneer role in e-commerce
2. Customer relationship management system(CRM) : "front office" that help enterprise deal directly with their customer.CRM integrates and automates customer serving process within a company.
3. Enterprize Resource Planning System(ERP) : Management information system that integrate and automate may of the business practices associated with the operations or production aspects of a company.An ERP system includes :
- Production manufacturing resource planning and execution process
- Buying a product procurement process
- Sales of products and services Customer order management process.
- Costing paying bills and collecting financial/management accounting and reporting process.
4. Supply Chain Management(SCM) : A supply chain is a network of facilities and distribution option that performs the function of procurement of materials transformation of these materials into intermediate and finished product & distribution of these finished products to customer.A supply chain has three essentially main parts the supply manufacturing and distribution.
5. Knowledge Management(KM) : Knowledge regarding markets, products, processes, technologies and organization that a business that enable its business process to generate profits>Also include the subsequent planning and control of actions.
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